Last Updated:
10 May 2012

About SATA

SATA International is a Portuguese airline flying to destinations in Portugal, Europe and North America.

Looking for SATA Checked Baggage Policies?

View the 2017 SATA Baggage Policies page for information about carry-on, checked, and excess baggage fees.

SATA Pet Policy 2017

Small domestic pets (up to 7 kg) may travel in the cabin in a kennel, cage or waterproof bag allowing the animal to stand up, turn around and lie down. During the flight, the container may not be placed on the seats.

On SATA Air Acores flights the number of animals transported in the cabin is limited, in Q400 aircrafts two animals and in Q200 aircrafts a single animal. Animals over 7 kg must be checked in, and will be transported in their kennel in a heated compartment.

For the acceptance of an animal is necessary a pre-notification and a confirmation from SATA.

For security reasons, the rodents should be transported in a rigid container and sealed system (which prevents accidental escape of the rodent) and will not be accepted on board pregnant females.

Information on the type of animal, the animal’s weight and the dimensions of its kennel must be given at the time of reservation, which will be subject to later confirmation.

Animal transport fees (see excess luggage fees) will be paid at the airport.
The animal updated veterinary documentation must be presented at check-in time.

Exceptions:
Is not allowed to transport animals in flights to/from England.
Passengers can transport only cats, dogs and ferrets to/from Ireland.

Note:
IATA recommendations currently prohibit birds and other domestic fowl from
being brought on board the cabin.

Animal Products and Alive Animals from Countries Outside the EU.
Due to the risk of introducing diseases into the European Union (EU), there are strict procedures for the introduction of certain animal products into the EU. These procedures do not apply to the movements of animal products between the 27 Member States of the EU, or for animal products coming from Andorra, Liechtenstein, Norway, San Marino, and Switzerland.

All animal products not conforming to these rules must be surrendered on arrival in the EU for official disposal. Failure to declare such items may result in a fine or criminal prosecution.

Pet feed required for medical reasons
You may only bring in or send to the EU personal consignments of pet feed required for medical reasons provided that:

they come from Croatia, the Faeroe Islands, Greenland, or Iceland, and their combined quantity does not exceed the weight limit of 10 kilograms per person, and that:

– the product does not require refrigeration before consumption;
– it is a packaged proprietary brand product; and
– the packaging is unbroken unless in current use

they come from other countries (other than Croatia, the Faeroe Islands, Greenland, or Iceland), and their combined quantity does not exceed the weight limit of 2 kilograms per person, and that:

– the product does not require refrigeration before consumption;
– it is a packaged proprietary brand product; and
– the packaging is unbroken unless in current use

Useful Links

  1. SATA Carry-on Allowance 2017
  2. SATA Baggage Allowance 2017
  3. SATA Excess Baggage Fees 2017


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