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Thomas Cook Pet Policies
Pets and Animals on board a Thomas Cook flight
Airlines are able to carry assistance dogs on many routes, please call our customer service team on 0844 855 0515 or the Airline you are flying with for further assistance or contact Thomas Cook Airlines cargo team on 0161 498 4731.
For more information on Pet Travel Scheme you can call or make contact in the following ways:
PETS Help line: 44 (0) 870 241 1710 Monday to Friday 08:30-17:00
PETS website: www.defra.gov.uk/animalh/quarantine
PETS email: [email protected]
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If you are travelling with any other airline please use the appropriate contact number below:
Thomas Cook Scandinavia
Animals
In some cases we allow animals onboard our aircraft. Animals on board in the cabin is only allowed on trips from Denmark, but must be approved in advance. Animals in the cargo compartment can only be transported in some of our flights and must be approved in advance. Call airline for more information about this.
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